If Van hire / removals companies are required we have a list or recommended companies we can give you the details of.Although we are VAT registerd, whether you can claim back VAT does not depend on us, but rather your situation. If you are VAT registered, please contact HMRC for further information. All our stores sell the full range of packing materials. Reserve your goods online and they will be held for the next 2 full days for you (up until store closing time), including the rest of day you placed the order on.We can help you fix up a phoneline and broadband if necessary.A selection of our stores also have separate offices that can also be rented.We will then print a Direct Debit Mandate for you to check and sign when you come to the store to move in.You will be emailed a link to the Check-in Login page from your reservation confirmation email, which also contains your login details. You can set up as many or as few people as you require to have access to your room.
You can log back in to the check-in online pages and amend your inventory or other details as many times as you require.
They need to be named on your account and you need to have given them your access codes and padlock key / combination number.
This can be set up prior to you moving in via check-in online.
Normal hours are 8am to 6pm Monday to Friday, 9am to 6pm Saturday and 10am to 4pm Sunday.
The only exceptions being Morecambe which opens 9am to 3pm on Saturdays and Macclesfield which opens 9am to 4pm on Saturdays. Outside of these hours at all Big Yellow stores, you can arrange to have Extended Access hours granted for a small additional fee of £10 every 4 weeks or £5 for a one off use of this service.
If you need it again, you can organise it over the phone. Access is restricted to our reception opening hours unless you have set up Extended Access Hours.